Small Business Owner, Managing Director

• Sales & Marketing, Dealer & Customer Support
• Customer Relationship Management (CRM)
• Inventory Logistics, Fulfillment, and Management
• Product Design, MMORPG Game Design / Development
• Trade Show / Event Coordination
• Bookkeeping with ACCPAC Simply Accounting (Sage50)
• Office Setup / Management
• Company Setup / Registration / Tax Filing

QA & IT Department Manager

• Personnel Management, Staff Recruitment, Performance Reviews
• Software Quality Assurance Manager / Leader / Tester / Automation / Source Control
• Project / Product Life Cycle Management
• IT Hardware and Software Building, Troubleshooting, & Management
• IT Networking, Routers, Switches, WiFi, Bluetooth, HomeKit, IoT
• OSs: Windows, iOS, Linux, Android
• Office Suite Products: Microsoft, Google, Libre
• Software / Apps: too many to count!

Webmaster

• Website Hosting using Apache, cPanel, Softaculous Suite
• Domain Registration and Administration
• Website Design, Content Creation, and Maintenance
• Email (IMAP, POP3, SMTP), Webmail, FTP, and User Management

Graphic Designer

• 2020 Kitchen & Bath Design Consultant and Design Master
• Photoshop / GIMP, Illustrator / Inkscape, DAZ 3D Studio, MS-Paint:)

Trainer

• 2020 Kitchen & Bath Design classroom trainer
• Sales & Marketing of 2020 Design Products and Training Courses
• Courseware Creation and Maintenance
• Scheduling and Database Administration
• CRM

Small Business Owner / Founder - BCPCS Computer Services

2011 - Present

Richmond, BC

Certified 2020 Kitchen & Bath Design Master, Sales, Marketing, Trainer, Tech Support, WebDev, Graphic Design, Business Administration, Accounting, Bookkeeping, Tax Filing

Managing Director / Founder - B³C Productions, Inc.

2006 - 2008

Vancouver, BC

Primary MMORPG Game Designer (PyracyGame^TM - now extinct), WebDev, Graphic Design, Business Administration, Accounting, Bookkeeping, Tax Filing

Trainer, Technical Support - Resco Agencies Ltd.

2001 - 2011

Richmond, BC

2020 Design Specialist - Certified 2020 Kitchen & Bath Design Master, Sales, Marketing, Trainer, Tech Support, WebDev, Trade Show Event Participation

Managing Director - Venture Quest Enterprises, Inc.

1999 - 2004

Richmond, BC

Outdoor Gear - Sales, Marketing, Dealer Support, Product Design, WebDev, Graphic Design, Business Administration, Trade Show Event Coordination, Accounting, Bookkeeping, Tax Filing

IT Department Manager - ACCPAC International, Inc.

1997 - 1998

Richmond & Vancouver, BC

Personnel Management, Hiring, Training, Performance Reviews, Team Motivation, Multi-Site Issue Scheduling and Backup Oversight, Annual Trade Show Event Coordination

Quality Assurance Department Manager - ACCPAC International, Inc. & Computer Associates, Inc.

1990 - 1996

Richmond & Vancouver, BC

Personnel Management, Hiring, Training, Performance Reviews, Team Motivation, Multi-Project Scheduling, Release Approval, Source Control and Backup Oversight, Annual Trade Show Event Coordination

Note: In 1996 Computer Associates, Inc. (CA), spun off the micro-computer accounting development offices to create ACCPAC International, Inc., which was later acquired by Sage Group plc

Quality Assurance Project Leader - Computer Associates, Inc.

1987 - 1990

Vancouver, BC

Project Scheduling, Team Motivation, Manual & Automated QA Testing, Test Procedure Development, Issue Tracking, Database Administration

QA Tester - Computer Associates, Inc.

1986 - 1987

Vancouver, BC

ACCPAC Accounting Software QA Manual Blackbox Testing, Test Procedure Development, Issue Tracking, PCs and Micro Computer Networks (e.g. Novell)

Micro-Mini Computer Department Technician - Sci-Com Data Services, Ltd.

1982 - 1986

Saskatoon, SK

Hardware and Software Configuration, Installation, Maintenance, Tech Support, Training, Programming, Main Frame Operations, Product Demos, Trade Shows